Home 
New South Wales
Hunter
Charlestown
Beauty Salons
Ella Baché - Charlestown
|
Charlestown Square, Level 2, 30 Pearson Street, Charlestown, NSW, 2290, Australia
Visit the Ella Baché - Charlestown website
You can book at Ella Baché - Charlestown Charlestown online using our Book Now button located above. Select from a list of services offered, pick your favourite Ella Baché - Charlestown staff member and book from the dates available.
Ella Baché Charlestown is a multi-award winning Newcastle beauty salon conveniently located in Charlestown Square. Our team consists of professional, diploma qualified therapists who always strive to provide the very best in customer service and excellence. We have created an environment where clients experience a full retreat in indulgent surrounds.
We offer a large variety of day spa treatments to suit all clients, including both women and men. Exclusive Ella Baché facials, specialised facials, relaxation massage, hot stone massage, body treatments, gel nails, waxing and spray tanning to name a few.
Awards
Winner - NSW State Manager/Trainer of the year - 2021
Winner - National Therapist of the year - 2017
Winner - NSW State Therapist of the year - 2017
Finalist - NSW State Salon of the Year - 2017
Winner - Franchisee of the year - 2016
Winner - NSW State Therapist of the year - 2016
Finalist - NSW State Salon of the Year - August 2016
Finalist - Franchise Council of Australia NSW Excellence - 2016
NSW Therapist of the month - 2016
NSW Salon of the month - 2015
NSW Therapist of the Month - 2015
Winner -NSW State Therapist of the Year - 2015
Finalist - Lake Macquarie Business Excellence Awards - 2015
NSW Salon of the month - 2015
Winner - Outstanding New Business Award - 2014
NSW Therapist of the Month - 2014
NSW Salon of the month - 2014
Finalist - Lake Macquarie Business Excellence Awards - 2014
NSW Therapist of the Month - 2013
Reviewed by 2090 customers (view comments)
The overall ranking and star rating is based on customer reviews received in the last 6 months. All customers that paid for a service at Ella Baché - Charlestown were requested to complete an independent review by mylocalsalon (a minimum of 26 reviews are required within the last 6 months to receive a ranking).
| Overall | Environment | Care |
|
|
|
|
Service Quality & Prof. Advice |
Value for money |
Ultimate Question (Referral) |
|
|
|
|
Opening Hours
Payments Accepted
|
|||||||||||||||||||||||||||||||
Services
| Facial | Facial Tinting | Facial Waxing | Body Waxing | Body Treatments |
| Tanning | Make-up | Massage | Hot Stone | Peels |
| Acne Treatment | Laser & IPL skin treatments | Laser & IPL hair removal | Microdermabrasion | Spray Tan |
| 1/2 Leg | Full Leg | Bikini | G-String | Brazilian |
| Hollywood | 1/2 Arm | Arm | Under Arm | Back |
| Chest | Packages |
Brands Stocked
What our customers are saying about us
Commented reviews only|
Sophie
17 Jul 2025 |
|
Lina
17 Jul 2025 |
|
Keira
Adamstown 15 Jul 2025 |
|
Tyla
11 Jul 2025 |
|
|
| Overall | Environment | Care |
|
|
|
|
Service Quality & Prof. Advice |
Value for money |
Ultimate Question (Referral) |
|
|
|
|
|
Joanna Barlow
Elermore Vale 09 Jul 2025 |
|
Meredith
Fletcher 09 Jul 2025 |
Comment
I had a very strange experience during my visit. I arrived at 3:15 exactly for my appointment, not a minute late. Nobody was at the desk when entering, so I took a seat. About 12 minutes later a staff member came out to inform me they would not be able to offer my service due to me being late. When I tried to explain that I was not in fact late, I was shut down quite abruptly and told that I was essentially lying as staff members had apparently been coming out and checking the waiting room during this time. I was extremely confused as not a single person had entered the entire time I had been sitting there. I was told that they would need to move somebody elses appointment in order to fit me in, insinuating that I had caused some sort of disruption. When the staff member tasked with my service came out she was quite rude. When I explained how confused I was she again abruptly told me that what I was saying was untrue as staff had been checking the waiting room. I asked if they could please check the cameras as I had been there the entire time and was told to calm down. I again offered to cancel my appointment and come back another time as I was feeling very uncomfortable with the situation and once again was told to calm down. This confused me even more as I never once raised my voice and honestly was trying very hard to be accommodating as I assumed there had just been a misunderstanding and that we could communicate and sort it out. I then spent the entire session worried that staff may intentionally ruin my service out of frustration. This was not the case and I was ultimately satisfied with the beauty service that I was provided, but overall this was an extremely awkward and uncomfortable situation. I can only assume that staff were potentially checking through the glass panel in the hallway door and therefor my view may have been blocked by the stock shelf. I would therefore suggest that staff actually enter the waiting area to check whether someone is there or not before accusing a customer of lying. I have used Ella Baches services before without issue, but this experience has certainly altered my perception of the business.