Serenity at the Avenue (1469 reviews)

Comment

The service was very professional. My massage was very gentle and beautiful, but I prefer a very deep massage where it gets into my aches and pains. I felt my foot and leg massage was very quick. Not really happy with my manicure, as my nails were chipping and also the clear polish was peeling the next day. All in all, still very happy with the service and will go back there again and give them another go.

Comment

I really enjoy the experience at Serenity. My only gripe is with the cost of treatments. They are some of the highest I would say in Cairns. Yes, the atmosphere is lovely, however for me, i am primarily concerned with the end result. From my experience, other salons who don't charge as much deliver the same final result. So, given the current economic climate, there is a chance I would opt for another salon in the future. Or, keep using Serenity, but go back less frequently. As an example, eyebrow waxes are about $28 at Serenity (?I think). There are other places in Cairns who have charged $15-18 for the same service. Given it's usually a 5-10 minute procedure, it seems a big variation. I would say the same for other waxing. Has Serenity considered some sort of loyalty/points program? I would be less likely to switch if that were the case. (These comments do not need to be publicly displayed, but rather viewed hopefully by management.)