Ella Baché - Bairnsdale (1705 reviews)

Comment

I would suggest the answering service states that the salon is closed on a Monday. When you call on a Monday it says we are either in a treatment or on the phone. I waited for a return phone call for many hours until I realised they were closed. It left me frustrated carrying my phone with me. It then took 4 phone calls on Tuesday with no response until I visited in person to make my appointment. Staff are lovely and competent but no one on the front counter and my visit interrupted with front counter duties is annoying. But not the staff fault. Lovely staff. Just need more at reception.

Comment

My consultant was friendly and professional and did a great job

Comment

Excellent results from a capable and very experienced person who has a keen eye for shape and a style that suited me. That shows special talent and reflects a much better service than the norm. I will request this person's care each time and rearrange my schedule to have her care.

Comment

Shanae did an excellent job, very quick and efficient.

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Would like to thank Lauren for the many years of friendly service.

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The young girl seemed very nervous waxing and spent a long time trying to pick a corner of the wax to lift it up to pull off this got very painful. Uncertain if she had not been doing this for long My tint was washed off with very minimal water and my eyes left with Vaseline and stingy. I am a regularly getting my eyelash tinted and this was very unusual. Normally my experience at the salon is great