Beauty On Rose (11057 reviews)

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Hi, I added on an Epiblade to my skin elixer facial and was out of the room in 55 mins for both. It felt rushed and I didn’t appreciate paying for an ‘add on’ that takes time away from the other treatment rather than adding time.

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I was disappointed with the body treatment. I expected to experience a luxurious and rich skin feel at the end of the treatment. I was also hoping to just slip into my evening dress for my black tie event but that was not possible with all the dead skin left on my skin. I had to shower at home to wash away the peel, the product build up. In hindsight, I wish I hadn’t done the facial at the same time as the body treatment. There was a bit of overlapping and doubling up of services. I am only providing this feedback as constructive criticism and not as an angry, hateful customer. I will be back. All the best.

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I was dissatisfied that the particular machine for my facial treatment was faulty & the Therapist had to use alternative methods. I was very happy with my Therapist but felt the treatment was a bit painful & uncomfortable. The prices of the facial treatments have increased considerably & luckily l had a $200 voucher & l received a $30 discount as it was the salons anniversary. I still had to pay an extra $70 as the service was $ 300. I don’t think l will be having facials for a while’.

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Very disappointed with having to deal with the AI receptionist. I feel there is no place for this in the beauty industry especially with the high prices for the services charged. There is no ability to discuss needs or negotiate times or preference for therapist. The person who followed up my call didn't seem interested66 in what my needs were. I have been assigned a different therapist each time, with the excuse that my therapist is not available or on leave, never given options. I used to be happy with the quality of service, but not any more - for the price charged it is no different from other salons. The ambience is good.

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The wax room was a bit untidy and bit claustrophobic . Think a bit costly at the moment considering what everyone is experiencing economically.

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I came in for a massage with Killey. She was lovely and well mannered however she did not listen to my concern. I stressed afew times that my neck,shoulders and back were very tense and knotted. She spent most of the time on my legs and arms which actually needed no treatment at all. I left in the same condition and the next day I still had the same tension. I have had many massages at beauty on rose and they have all been excellent. The girls usually tell me that they will concentrate mostly on my back and shoulders as they are attentive to the reason that I come in for. My feed back is for constructive reasons only. Killey was professional on other levels such as making me feel comfortable and generally being nice. Regards Chris ArvanitIs