Beauty On Rose (10135 reviews)

Comment

I was disappointed with the henna brow tint because the shape was not precise and even. My eyebrows are tattooed so the job was not that difficult to simply follow the existing tattoo line. The salon is lovely but I don't think the girl who did my brows was very experienced, I expected my brows to look perfect instead I went home and washed off as much as I could. I usually tint my own brows but thought I would give myself a treat, honestly I do a better job myself.

Comment

It might be a nice gesture that when clients are waiting, offer some water at least. Also, when client can’t hear the time you have available due to your NZ accent, don’t repeat it in a condescending way. Not good customer service.

Comment

I came in for a massage with Killey. She was lovely and well mannered however she did not listen to my concern. I stressed afew times that my neck,shoulders and back were very tense and knotted. She spent most of the time on my legs and arms which actually needed no treatment at all. I left in the same condition and the next day I still had the same tension. I have had many massages at beauty on rose and they have all been excellent. The girls usually tell me that they will concentrate mostly on my back and shoulders as they are attentive to the reason that I come in for. My feed back is for constructive reasons only. Killey was professional on other levels such as making me feel comfortable and generally being nice. Regards Chris ArvanitIs

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The wax room was a bit untidy and bit claustrophobic . Think a bit costly at the moment considering what everyone is experiencing economically.

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I was disappointed with the body treatment. I expected to experience a luxurious and rich skin feel at the end of the treatment. I was also hoping to just slip into my evening dress for my black tie event but that was not possible with all the dead skin left on my skin. I had to shower at home to wash away the peel, the product build up. In hindsight, I wish I hadn’t done the facial at the same time as the body treatment. There was a bit of overlapping and doubling up of services. I am only providing this feedback as constructive criticism and not as an angry, hateful customer. I will be back. All the best.

Comment

Hi, I added on an Epiblade to my skin elixer facial and was out of the room in 55 mins for both. It felt rushed and I didn’t appreciate paying for an ‘add on’ that takes time away from the other treatment rather than adding time.