Beauty On Rose (10161 reviews)

Comment

I love Beauty in Rose and frequent it often. Due to this, overtime you begin to unfortunately notice inconsistencies, if they exist. When using the sauna there has been multiple instances where it has not been turned on. As a result the heating can take time, especially if not yet used, and the benefits delayed. Additionally with the mixed packages, specifically the sauna and massage,I wwould suggest that if we,the customer are to wait, sometimes 10-15mins past the allocated appointment start time, hence entering the sauna later, that this is passed onto the masseuse. Not their fault. A few times I've had to cut short the 45mins sauna time paid. My recent visit eventuated in the sauna not set or on. Luckily I knew how to work it but I was expected to set the time, temperature etc and the 45mins of course...to then have the door knocked on multiple times for me to get out before my expected time was up. Another time the fluorescent light was left on and there has also been times where there has been no b9x for me to put my belong8ngs and clothes in when going to my next treatment. Overall, I still love coming and will continue to do so. I also hope this feedback is not taken as a negative. Your staff are always friendly, courteous ansld professional.

Comment

As always, the overall experience was very nice. The staff is courteous, the massage relaxing, the facial soothing and the technicians were very polite and attentive. My only criticism is the timing of the treatment. We booked a 1 and half hour massage which started 15minutes late. However, we still finished at the original time which means we really didn't get the time we paid for. This is the second time this has happened, and while 15 minutes isn't a great deal of time, it still is 15 minutes we paid for and didn't get the service. In every other sense, Beauty on Rose has been our first choice. Just disappointed that timing issues have once again let our experience down.

Comment

Georgia was lovely and the treatment was great thank you

Comment

The ladies who served me were great, but couldn’t treat my eyes during the facial because of the eyelash lift which took place first. I should have been told this during booking. I feel as though I didn’t receive the full treatment and was told it was an extra $30 to add eye patches when the mix up wasn’t my fault. I would have complained on the night but given the great service by Ali and Holly, didn’t think it was fair to them.