Beauty On Rose (10125 reviews)

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I had a hot stone massage. The massage was great, the therapist asked about the pressure and heat etc which was good service. I was promised a head/scalp massage but was left very underwhelmed when I did not receive one. Especially when I told the therapist it the part of the treatment I love the most. The music in the room was too loud, but relaxing but would have been better softer. Also those neon lights in the room I found not so calming. Overall for the price I paid I would have to rate the treatment a 5/10. I hope you take these comments on board, as I feel your day spa is a perfect little retreat for the locals!

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The room was cold, she started 10mins late but finished me 10mins earlier then she should. I expected the massage to be a deep tissue but it wasn't.

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While the overall environment was lovely and relaxing, I didn’t feel that my session hit the spot for me. Unfortunately, the message missed the right pressure and attention given to each area at the right amount of time.

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The team are extremely friendly and I felt instantly welcome when I walked in. The person doing my service however wasn’t overly friendly at all. She barely asked anything about me and I felt quite uncomfortable despite trying to make conversation myself. I was a couple of minutes late which I apologised for and as I have only been here 2 times I did not realise there was client parking to make it quicker for my to find a park. I didn’t realise the brow wax I received did not include a tint. My wax was very quick and I was told I probably could have got the tidy instead of the brow sculpt so I assumed she might have a little extra time to add a tint on top seeing as though the wax was so quick. The lady said she did not have time which I was completely okay with, so I went to the reception to see if someone else could fit me in that day. They squeezed me in straight away with the same lady which was a little awkward as she denied initially. When I got home I noticed there were multiple areas around my brow she had missed waxing and the tint was a little uneven and not to my liking. I tried to speak up and say I would like to have the tint reshaped on my eyebrows but I was told it wouldn’t stick to my skin if there was no hair there. I didn’t really want to try any further as I felt she wanted to move on and wasn’t really giving me any alternatives. Overall I felt the price didn’t really reflect the results I received but I will definitely look into another beautician from the same place as I have previously had a good experience here.

Comment

Hi Team Close to 2hrs to remove shellac from hands and toes Was a little too long. Team member needs further training, not enough cotton wool and acetone applied Hence the time, had to file shellac off. Cost a little expensive for not so experienced staff Thank You