Beauty On Rose (10118 reviews)

Comment

I am usually very happy here but this time the staff member was not of the usual standard. When getting my eyebrows done she did not hold the skin tight which has left very noticeable bruising & swelling. I have had my eyebrows waxed for years & this is a first. Very disappointing & I don’t think I’ll risk going back.

Comment

For the first time since coming to BoR since it opened about 30 years I've felt disappointed with service. Making me cross actually thinking about it. I wasn't going to say anything but saw this feedback form... Paying $100 for a pedicure which needed to be fixed before I left the store and truly I could have got the same at any local nailshop. It was rushed, 1 min massage each leg.... Painful at times, appeared to struggle in knowing how to cut nails... I've never put in a complaint in fact opposite with BoR.... Appreciate the process are above Average but willing to pay this because of the quality of service.not this time. Made to feel an inconvenience for asking to wait for my nails to be dry enough to leave. It's not my fault my appt was made at a time(last of evening). When i asked to wait, was huffed at because it's 8pm and we're closed. Said I needed only 10 mins... When checked nails there were very noticeable blobs. Asked for it to be fixed. To avoid this, I could have been told this wasn't a good colour/product and I would have happily changed. OK, I'm going to stop now as feel like I'm venting. Maybe it's a case of wrong place, wrong time but I've definitely decided to go elsewhere for peds/meds and will reconsider other services. Thanks for your time,