Beauty On Rose (10118 reviews)

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I have to say that I am very disappointed with the service. I booked for a deluxe Rose manicure and paid $120.00 for a deluxe rose manicure but only got a manicure . There was no therapeutic treatment, no hand exfoliation, no cream massaged into my skin and definitely no paraffin infusion to hydrate and repair my hands. This was very disappointing. I didn’t want to create a fuss at the salon but when I came home and checked the advertisement online, it was very evident I had paid for a service( product) I did not receive. Very disappointed indeed. I was looking forward to the therapy more than the manicure or shellac. Also, whilst the manicure instruments came out of a fresh sealed bag, the emery board and cuticle stick had been used previously. At $120.00 I expect clean instruments; a fresh emery board and cuticle stick. A very disappointing experience!

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After checking in I waited 23 minutes before asking someone if they has forgotten about me. I wonder what would have happened if I hadn't of asked. The lady then went and checked and a few minutes I received my treatment. They acknowledged the error after wards and provided a discount which was good.

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Luxurious experience! However, I paid 50 minutes and it ended early with 40-45 minutes. Besides the timing, it was not worth the money because the treatment was more of a scalp massage than facial. The jade roller was only for 2-5 minutes. She also spent more time to wrap my hair and just leave the mask on my face, or prepare for her next step. I believe she took off my hair wrap thinking the facial was over, realised there was some time left, and put it back on and used the rest of the time to scalp massage. Meaning 30-50% of the time was a true facial making it feel very short and not professional. I didn’t really feel hydrated afterwards either. Maybe I chose the wrong treatment routine, but I will not be coming back.

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Just felt there was no professional service regarding massage, was left with oil all over my chest& arms

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I came with my daughters for a tan for my daughters wedding. Out of the 3 of us mine was the best. My youngest daughter had several places missed on hands /feet. But more importantly the bride had previously come in for a trial to ensure she had the correct colour on her special day. She was told there were no notes on her file and they did not know what she had previously done - very disappointing!! Her colour turned orange on her hands and elbows very upsetting for a bride on her very special day. Would love yo know why this happened from such a reputable company which lots of our friends and family use ??