Oasis Skin and Body Spa (846 reviews)

Comment

I did enjoy my time at royals it was very relaxing and very professional until my masseuse made me feel uncomfortable as she made several comments on my long top lip hair and I eyebrows. And also told me she finds it boring doing hot rock massages as she is always changes to and from rocks. She also left the door open when leaving to get the waxing machine and I heard her whispering to another masseuse which made me uncomfortable.

Comment

This is my 3rd treatment I have had and this has to be the most disappointing one. This is nothing to do with the staff member ( I don’t know her name as she did not introduce her self) that’s ok. She did everything she could but the area that we were in was not let well for what she had to do. She was in her own light and I did comment to her about this and feel that was difficult for her. The polish that she applied did not go all over my nail there was a section at the top of my big toe that just did not have any polish. The staff member was lovely and this should not reflect her attention to me. I have one more treatment left I do hope that it is as good as the other 2

Comment

The manager i approached to make my appiontment was very rude. I was so taken aback by her that i decided to leave the spa and call to make my appiontment. To my great disapointment she answered my call the following day and was just as rude to me if not worse. If i did not have a gift voucher to use and as a therapist myself wanting to 'check out' the new royal day spa i would have not even bothered with this place. On a positive note I must say my therapist on the day of my appointment was fantastic and the spa was lovely but the maager treating clients like second class citizens will not encourage people through the door.

Comment

I have been here a few times before without any complaints but unfortunately this time I wasn't so happy. Worst pedicure and facial I have had. Massage was good and other visits gave been fine.

Comment

I am sorry but I will not return to your premises again - although the place is very impressive in appearance I was extremely uncomfortable whilst having a pedicure - the pedicure I had was the cavier pedicure which is your top of the range however I have had a standard pedicure at another beautician at Charlestown square which was conducted in a luxurious lounge recliner which was also a massage lounge and the time spent on my feet was longer and a much better job all around. My nails were cut perfectly and filed perfectly however your business only cut the main toe nail and just filed the rest however they were all too long (and I like my nails longer than most) so that is saying something. I am sorry however you were very overpriced and product delivered was not at the standard of your competitors. I am sorry however thre was nothing relaxing at all about my experience with your business.