Heading Out - Fitzroy (1686 reviews)

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My other half booked the hair cuts for both of us. Over the phone he was given an assessment of the cost for my hair cut to be $97. I finished first so I left him to pay for both of us. When the bill came through he was told the cost of my haircut was $128; which he paid and then IM'd me whether he should query. I IM'd back that he should and then he was told my haircut should have been $97; and a credit has been applied for my next visit. I like the way my hair has been cut, but there is nothing outstanding about it; the cost at $97 is beginning to get up there, let alone $128. I'm am not particularly impressed with the way this transaction was undertaken and, although, I will get my haircut with you next time to use up the credit, in the meantime I will start looking at other salons in the area. There appears to be an abundance of places around Fitzroy.

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Music could be improved!!!!

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Quality of service was satisfactory, but too expensive, I think.

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Normally I would receive a text or phone call asking for confirmation but this time I received an email about 1 hour before my appointment time that only by chance I saw. It was very badly written, very poor spelling and punctuation and reflects poorly on all your staff and the salon's image

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Very overpriced, maybe you should start including toner in the cost of your colour like every other salon in Melbourne. Being a blonde, there's no way a toner can be avoided so it's an additional cost on top of the colour already. My hair was yellow around the hairline, I ended up having to put toner over the colour just done. Maybe in your cost sheet online, you make mention of the fact that if you are a blonde a toner will most likely be required, so that when it comes time to pay, you are not going to be shocked like I was.