Ella Bache - Pacific Fair (649 reviews)

Comment

Did eyelash lift at your Pac Fair outlet on Tue, Aug 18. End result wasn't satisfying at all. Instead of getting the slightest curl or fan out effect, my left eye lashes are pointing straight up, and my right eye inner lid is sort of being curl out. It's awful.

Comment

The beautician didn't give me an extraction when it was a part of my package, so my skin still feels extremely clogged.

Comment

The girl who undertook the facial was lovely, the facial was lovely, she was informative, and the experience was relaxing. I was using a voucher from the Benowa store where I will not visit again. I have been a client of that store for over 10 years, and prior to that a client of the owner at her Ashmore Plaza store for a number of years. A hot water emergency meant I did not attend an appointment for using another voucher - she took the entire voucher for a no show, that's over $100, that's a lot of money. We no longer buy gift vouchers or products from Benowa

Comment

I attended the Pacific Fair Ella Baché salon for a lash lift. The lady doing my treatment was really lovely. I did experience minor discomfort at one point during the procedure which she quickly addressed. She told me the lift continues to develop for hours after leaving the salon, but to be honest I didn’t notice this at all. I have had regular lash lifts for years and I’m always impressed with the results but found that this particular treatment didn’t really lift my lashes much at all. She also tinted my lashes as I requested. I believe the tint wasn’t properly rinsed off because on leaving the salon I noticed dark grey staining under my eyes, on my inner corners and on my temple. I returned to the salon hoping to quickly remove the stain before it set in. The lady at the counter questioned me when I explained what had happened and seemed to not really believe what I was saying. I felt she thought I was just making it up. As someone who absolutely hates complaining or making a fuss I found this really patronising and unprofessional. She did allow me to use some product to wipe off the stain myself and sure enough it came off. I do think Ella Baché have plenty of other beautiful treatments to choose from.