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Ella Baché - Balwyn




Ella Baché - Balwyn (1068 reviews)



Ranked 56 of 57 in Victoria

347 Whitehorse Road, Balwyn, Vic, 3103, Australia

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You can book at Ella Baché - Balwyn Balwyn online using our Book Now button located above. Select from a list of services offered, pick your favourite Ella Baché - Balwyn staff member and book from the dates available.

Our philosophy of personalised skin care has been with us from the very beginning.


We were created by Madame Baché in Paris, 1936, a revolutionary cosmetic chemist who believed just as we are genetically different, the same holds true of our skin. 


Her immense passion for skin care has laid the foundations for who we are today. 


Reviewed by 1068 customers (view comments)

The overall ranking and star rating is based on customer reviews received in the last 6 months. All customers that paid for a service at Ella Baché - Balwyn were requested to complete an independent review by mylocalsalon (a minimum of 26 reviews are required within the last 6 months to receive a ranking).

Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)

Opening Hours

MON 9:30 AM to 4:00 PM
TUE 9:30 AM to 6:00 PM
WED 9:30 AM to 8:00 PM
THU 9:30 AM to 8:00 PM
FRI 9:30 AM to 6:00 PM
SAT 9:30 AM to 4:00 PM
SUN Closed

What our customers are saying about us

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23 Dec 2021
Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)

Comment

Haven’t received the full hour service. Facial took just 30 minutes. My facial was 110 and ended up paying extra 30 more for microdermabrasion for 5 minutes. Visible blackheads still on my face. Environment is impressive but not happy with what I went through. So disappointed. I think she fooled me because it was my first time here.



Deepdene
02 Nov 2018
Overall Environment Care

Service Quality & Prof. Advice

Value for money

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Comment

I have been going to EB for some years now. The reason I continue is because of the familiarity, however I feel it is expensive for what you receive. I value the accrued points and specials, hence continue to give patronage to the business.



Randwick
11 Mar 2023
Overall Environment Care

Service Quality & Prof. Advice

Value for money

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Comment

Good atmosphere but salon appears to be quite rundown. Warm towels used during service were not warm at all and had strange, musky smell to them. Music could be barely heard so that created uncomfortable silence in treatment room. I booked a particular treatment because of description online, but not all parts of that treatment were completed. I wish I had been warned in advance as I would have chosen a different treatment instead. However, extremely friendly staff that made me feel comfortable and looked after.




14 Feb 2022
Overall Environment Care

Service Quality & Prof. Advice

Value for money

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Comment

I booked a two hour appointment with a specific person, however on arrival I was placed with someone else. This was not communicated to me. The appointment was for 2 hours, however I finished 30min early. The massage portion was just okay unfortunately. I did request a firm massage and it was quite light and didn’t target the areas i mentioned - lower back/neck (was very brief and seemed routine). The good level of firmness applied was only brief and the rest was a lot of just rubbing which didn’t really do much in terms of relieve pain/muscle tightness. The girl I had was lovely and explained things well, this review is no reflection on her - more what just seems to be standard practice at the spa. I did mention the level of firmness once, however I expected the treatment to go on for longer and improve. Perhaps it was because the treatments were combined? But either way 30min early seems a bit much. For the cost ($185) of what ended up being ~70min in the room I didn’t find it to be particularly good. In my opinion it would also be good to invest in some softer towels without a pattern as the ones you have are quite hard and leave a very noticeable skin imprint when you get up, which isn’t ideal for when you leave.



Lower Plenty
22 Jun 2018
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Service Quality & Prof. Advice

Value for money

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Comment

Lovely girl, she did express her regular treatment work was with skin. Maybe not ideal for waxing....... one of the more messy and painfull waxing tretments i have had.



Mont Albert
19 May 2018
Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)

Comment

The experience is ruined for me with continuous upswell for add ons. The 99 facial is heavily promoted and it’s the price point I can afford. Then the last three times Tim suggested extra 40$ treatments. Also 40 $$ for 5 minute eyebrow tidy is a total rip off. I don’t think I’ll come back. The therapist gave a really good treatment by the way. Karen


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