Essential Beauty Knox (317 reviews)

Comment

The first strip of wax left a painful sensation after its removal. When the session was completed, as I got up to get dressed there was blood along my bikini line. The beautician had broken my skin in multiple areas. This has happened before at this same salon with a different beautician, but at least she had to decency to tell me what had occurred and offered advice as to how to help the healing process and options to prevent scarring. This most recent experience was definitely below standard and well below acceptable. I cannot believe I was made to pay for this service! The front of house service was friendly and welcoming. However, I have given the staff at this particular salon multiple chances of improving their quality of work and I have to say I won't be coming back.

Comment

I have found that the girls in the salon are quite rude , they act like they're better than the rest of the world. I had some horrible service there once by a miserable girl. I wish I could remember her name, Linda or Lisa maybe. I won't be going back.

Comment

I went into get my eyebrows done at 5pm and was not happy with the attitude of the therapist! She was rude and made no effort to make conversation. I felt as though I was an inconvenience. I have been going to this salon for a while now and I extremely unhappy with the experience that I had today.

Comment

At 10am I booked an appointment for 330. At 310 they called me to cancel. I walked in anyway to ask what was up. The first lady didn't know so she went out back. They asked if I could do the next day instead. I said no. They said they my have to stop mid appointment to serve someone else. I said ok. Then I had to keep waiting. At 4 they started giving me fake lashes but couldn't do it. So I left with nothing after waiting all day.