L.M. Spa (678 reviews)

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Needs and update. Service was great staff were friendly. Music wasn’t relaxing and very repetitive

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Overall it was a very nice experience. However, not very suitable for elderly people as bathroom floor and pool area tiles were slippy, no hook for towel on door of shower and no handrail in shower. Bathroom area was a bit congested with only two toilets.

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There were far too many kids and people in th pool area for it to be a relaxing part of the experience. The spa seemed understaffed as nobody was restocking towels or cleaning up day beds no longer being used. We enquired about upgrading to a sale advertised on the change room doors and were told it's not possible as the restaurant would need more notice. Surely the restaurant could have been called to check availability at least. One of the massage therapists was clearly sick and coughing during the couples massage. Overall quite a disappointing visit compared to past experiences.

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Our spa treatments experience was very relaxing and we really enjoyed it, the staff were lovely and very professional but the pool area is so tired looking and needs updating

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It was overall a relaxing experience. The ambient lighting was well done and the massage beds were comfortable. The massage and facial were good as well. However, it’s not a luxury spa in my opinion. The facilities are dated and it was quite cramped. And so, I think what they can do better in is in setting expectations. The photos on the website and descriptions do not really align. And so, it was a great spa experience but if you’re into more luxurious spas, then this is not for you.

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Amy was fantastic & very knowledgeable, thoroughly enjoyed my much-needed remedial massage. Downside, the price - I was charged $100 for 30mins. 60mins remedial is $160 so would think & also be fair to charge $80. Thanks:)