L.M. Spa (667 reviews)

Comment

The ambience in LM Spa is relaxing, soothing music and herbal tea were welcome on arrival. My full body massage was by far the best I have had. Amy was so professional and offered good advice on some ongoing muscle problems. The form of massage she did was firm but relaxing. I would highly recommend LM Spa at Lancemore.

Comment

I’ve had many spa treatments in my life in Australia and overseas, this was my first visit to LM Spa and as I’m used to five star experience I was disappointed with the experience at this spa. Firstly there were rough road to get there and now my car requires a wash! My Moroccan steam experience was good, area for change and showers was disgusting and messy I don’t care that the place was busy these facilities need to be cleaned consistently. I was disappointed there was no disposable underwear for my three hour treatment, the music playing did my head in and I could barely relax, until almost half way that finally the staff member lowered the sound in treatment room, no aromatic scent anywhere, no candles or scent I asked for some aroma so I can feel the experience of three hour long! Unfortunately I didn’t feel it was worth the money, I was told when booking the Moroccan Melt that I could ask for change of massage like include a mask or scrub instead of 90mins continuous treatment. I was told I’ll have to pay extra so I declined. I don’t think I’ll return to this facility it felt like a leisure Centre because of people in and out of the pools and in the lounge there was a crowd. Nothing special about it, although the lady who treated me did her best and was nice and polite. I felt sorry for her doing three hours non stop! Anyhow definitely will go to eastern side of Melbourne for better spa experience next time.

Comment

Beck was an amazing therapist - her massage technique was relaxing, calming but she also knew how to hit the right spots with more pressure where needed. The bathrooms could have been cleaner, more regular checks and wipe downs. It seems slightly expensive but for the price, I think it wouldn't hurt to offer a complimentary glass of sparkling wine or water afterwards to relax.

Comment

I had an amazing time at LM Spa at Werribee Mansion. The service was incredible and I enjoyed the treatment. I left feeling so relaxed and joyful.

Comment

Honest review from an experienced dayspa client. On arrival, front of house was friendly, and showed me where the change rooms were. The lockers aren't very secure, they have a flimsy latch for a lock. Front of house had forgotten to hand out my towel and blamed the cleaners. The pool and spa was unpleasantly cold, which wasn't a good start to my $560+ spa treatment. However, my beauty therapist was amazing! She was professional, knowledgeable and my dignity was of most importance. We spent 5hrs together, and the full treatment was heavenly. It would have been nice to be more involved in product choice or explanation of products throughout treatment. There was also no skin care consultation or upsell after treatment, I could've been interested in purchasing some skin care products. They have these daggy coloured lights in the treatment room - something from the 90s. Def worth getting rid of these! Not that great opening my eyes between treatments to disco blue, red and green lights bouncing off the walls and ceiling... My treatment included lunch, however it seems to have sat too long and became soggy in the dressing before served to me which was disappointing. They served delicious herbal tea in the treatment lounge which was lovely. Werribee Mansion is close to home, but I'd be inclined to travel 1hr-1.5hr to have a better overall experience.

Comment

The ladies were amazing and our service was thoroughly enjoyed. Only downfall was that the pool/spa area is in bad need of repair.