L.M. Spa (658 reviews)

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I received the worst pregnancy massage (maybe massage too) of my life. That was dangerous for my baby, myself and not relaxing at all. The girl started by asking me if I could lay on my belly… My belly was big, so no I don’t want to lay on my future child. And then, a festival of mistakes… the towel half on me so I was cold, massage on my hands (highly discouraged during pregnancy…), the huge pillow under my head was always falling… It was a complete disaster. Please don’t tell people you can do pregnancy massage if you don’t know how to do them. You have people’s life sometimes in your hands.

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Excellent service. Very friendly and professional front staff. Simone was amazing and professional-very happy. The assigned lockers are a bit too high and hard to reach and I’d love a fuller figure robe:) next time.

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It was overall a relaxing experience. The ambient lighting was well done and the massage beds were comfortable. The massage and facial were good as well. However, it’s not a luxury spa in my opinion. The facilities are dated and it was quite cramped. And so, I think what they can do better in is in setting expectations. The photos on the website and descriptions do not really align. And so, it was a great spa experience but if you’re into more luxurious spas, then this is not for you.

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The facilities such as the pool and bathrooms were poorly maintained and were dirty, messy and sometimes broken. Overflowing towels, dirty sunbeds and rusted hand rails at the pool... Messy bathrooms with overflowing bins and used towels all about... Dead bugs and stains on the walls of the toilet stalls... Broken hinges and missing towel racks in the shower stalls, empty shampoo/conditioner bottles... just to name a few. The entrance walkway to the spa was completely covered in bird poo too. All together it wad not the ambience of a luxury spa. The treatment itself was nice enough but we will not be returning on account of the overall experience we had.

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Overall it was a very nice experience. However, not very suitable for elderly people as bathroom floor and pool area tiles were slippy, no hook for towel on door of shower and no handrail in shower. Bathroom area was a bit congested with only two toilets.

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Amy was fantastic & very knowledgeable, thoroughly enjoyed my much-needed remedial massage. Downside, the price - I was charged $100 for 30mins. 60mins remedial is $160 so would think & also be fair to charge $80. Thanks:)