Body Bliss Medi Spa & Skin Clinic (1916 reviews)

Comment

For my comfort level and living with osteo arthritis, the massage table should have an arm rest below so shoulder don’t ache. Perhaps also not have oil thru hair, whilst I love a good strong head massage, I didn’t want to leave the salon with very oily hair look. Facial was lovely. A more extensive massage would have been great. Thank u nonetheless for the special price.

Comment

I booked the summer special for two people together whilst visiting a friend that lives in Margate. We received a friendly welcome on arrival and taken to our room. Once we were on the beds both therapists came into the room. The therapist that I was allocated, Sharon, said that she was expecting an important call sometime during our 2 hr allocated treatment time & she would do a few extras to make up for the inconvenience. I found this a little odd that a professional could take a personal phone call during a treatment of a client. My first negative feedback is that she had her mobile in the room and it kept on getting messages, this was annoying when you're in a relaxed state. The phone call came 1/2 way through my treatment and I thought it may have lasted for 5-10 mins....not so. This call lasted nearly 1/2 hour & even though the other therapist provided both myself and friend with a toe nail polish during this time, the whole treatment experience was gone. I found myself getting very frustrated waiting for Sharon to return and I made the remark that it was a very long phone call and one that was also put on speaker phone so we could hear bits of the conversation in the background. Our treatment package was meant to be for 2 hrs, we arrived at 11.00 am & we finished at exactly 1.00 pm, with 1/2 disruptions, so I would like to know what we missed out on or what service was shortened. The other therapist was very professional and accomodating and I feel she tried her best to manage a difficult situation. I find it unacceptable that I booked booked this package with ample time to allocate therapists that should have been there for the whole time. I would appreciate you responding to this feedback, my opine no is 0410 458897 and email is ann.e.williams1@hotmail.com.