Ella Baché - Beaumaris (1256 reviews)

Comment

When booking for this facial, I did request for extractions to be done. Also, just before the start of the facial, at the appointment I also mentioned extractions and that I'd like a clearer complexion. However, extractions did not take place at all. I questioned the therapist after, she said that she thought I didn't need to have extractions. However, she did not look at my skin or analyse it under a special light. At no stage did she tell me what my skin is like, what treatments or products would be beneficial for me. I would have appreciated knowing about her decision not to do the extractions before or at some stage during the facial, not at the very end when I asked why.

Comment

The salon was a bit cold today however the beautician kindly gave me a doona The beautician seemed distracted and business like and left the door open a couple of times during the treatment to deal with the phone Not the best experience I’ve had with Ella Bache, Beaumaris Thank you

Comment

I visited the salon in Beaumaris today. My previous experiences have been wonderful but today my visit was rushed and I left feeling disappointed. My appointment was for 1.15 pm and I was shown to the room 5 minutes late. I waited for another 5 minutes for Emily to come back. Although my microdermabrasion was very professional it felt rushed. It was all over by 1.52pm. My 45 minutes finished in 30 minutes. At $120 I feel short changed and will be looking for another salon that actually gives a 45 minute treatment. Very disappointing as I have had numerous treatments there before. When I questioned the time I was told that it was 2pm. It was 1.57 when I came out of the room after getting dressed. If it's a 45 minute treatment that is what I paid for and should expect.