C'ba Hair (1292 reviews)

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I did a fair bit of research before going to this salon. I also took a bit of time in selecting a senior stylist that I thought would best suit me. I made a booking with my selected stylist which was also confirmed via text and messenger. On the day I arrived at my appointment and after waiting about 5-10mins was told my stylist was running very far behind and another stylist would do my hair. Where I felt let down especially as a new client is no one called me to let me know of this delay (as it appeared my stylist was running over 45 - 60 mins behind) and give me the option to have another stylist or reschedule. I also felt the stylist I had selected could have personally come over to me to let me know of this herself. In fact I would have appreciated this. It would have cost them nothing to communicate this to me as soon as she knew of the delay. In saying this the stylist who ended up doing my hair was lovely and quite knowledgeable in what I wanted, and was happy with my style cut. It was a bit of a let down as I was needing a new hairdresser to go to and first impressions mean a lot as far as new business goes.

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Everything was lovely - Im a bit disappointed with the hair colour - not as blonde as I was hoping for. I did say I didn't want it ashy - white but feel that perhaps the colour kind of doesn't even look like anything has changed.

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time management for new staff i am very happy with my hair :)

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Kaylee treatment me today. I was really happy with the effort and result she put into my hair. She was lovely to chat to and I'm happy with the service that I received. I will be back definitely. I gave out 8/10 simply because nothing or no one is perfect. 😊 Many thanks.

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Jazz was great, easy to chat to but not overly chatty so I could relax and enjoy the whole experience. The salon is lovely, welcoming and well presented and I look forward to coming back’

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Hello, I have visited your salon four times now, and intend to continue coming in. You have a very positive work culture as well as friendly and polite staff. However, I do have some suggestions. Please read them in the most positive and happy light possible. I don't want anyone to get into trouble; these are just potential learnings. 1. It would be good for the customer to be assured that when they book in with a particular stylist that they are the person that works on their hair. I am very picky about the neatness of my hair colour - particularly around the front as I have had stylists at other salons do an exceptionally neat job, minimising the amount of residual dye on my forehead hair line - I get a dark brown tint, so you can imagine it is very obvious on my fair skin. Anyway, my point is, I had a very good experience with Amber the first time I saw her when I asked for this but today another person was there assisting her. I would not have minded so much had they introduced themselves to me and been up to speed with my little pedantic issue but alas, they were not, and in their enthusiasm spread quite a bit of colour around. 2. It is hard to get a booking sometimes because you have a popular salon - so it helps if I can multitask and get some work done. The colour table is great, but perhaps some power outlets for those with a laptop could be good? OR, even better, if you could install tables in front of the mirrors at the hair-cutting stations. You are probably thinking, no, I am not changing my beautiful infrastructure, but I honestly think it would be worth doing. Those little tables are very pretty but very impractical. Another reason to consider changing the hair station set up is that the mirror and chair situation is not overly flattering, especially for the curvier of us, and it would be better for all concerned not to have to observe the rolling hills of fat around my tummy more than they inadvertently need to. 3. It would be super if you had sparkling water - even a soda stream would be fine. 4. I know this is a work in progress, but WIFI would be a big plus. I managed to get by today hotspotting but it tore through my battery. I hope you find my comments helpful, or informative. I look forward to seeing you all at my next appointment. Warmest regards, Alana