Underground Hair (1978 reviews)

Comment

When you ask for a trim and she uses thinning scissors that ruin your hair. Not happy!

Comment

Only set 30 minutes for my haircut, before another client came in for theirs, so they rushed mine to attend that client. My hair came out nowhere near the way I wanted it.

Comment

I didnt feel as if i was listened to with my requests and feel as if they did a poor job on purpose so i would have to go back again. The money i spent was not equivilant to the job and effort that was done.The colour i asked for and the colour i received was completely different.

Comment

After being very clear with instructions, the hairdresser still got it wrong. I asked for a number 3 on the sides and she did a 1.5. I would have thought this is rather easy. My hair looked terrible and it has caused me lots of embarrassment. Then after admitting she made a mistake i was still charged $40. I did appreciate that she admitted to getting it wrong, but being charged this amount for a horrendous haircut is ridiculous. Although she has offered to fix it in 2 weeks, i still will not risk coming back, but did also appreciate the offer, even though for 2 weeks i look terrible. I will not be returning.

Comment

Poor quality haircut, didn't look good. She used a straight edge Razor to cut my hair instead of scissors.

Comment

Not a good experience. As soon as I got there I didn't feel welcome, the lady doing my hair didn't introduce herself and seemed annoyed I didn't have any reference photos. We looked at photos of balyages and discussed colour, again she seemed annoyed. Multiple times she dropped things and continued to use them. My hair looks like it just has lots of individual highlights now, definitely not what any of the photos we looked at.