Pure Indulgence - Toowoomba (3179 reviews)

Comment

Extremely dissapointed with my wax service today. The therapist did not appear to know what she was doing and as a result has left me with raw marks (top layer of skin waxed off) along my bikini line and buttocks. I've also come home to find multiple areas on my legs and feet with have been missed and will need further hair removal - i suspected this would be the case, despite pointing out missed areas at the time of the appointment.. I've been waxing for over 10+ years and this was one of the worst waxes I have ever had. I can't believe I've actually paid for it.

Comment

I didn't enjoy today. I kept being lent on and it felt very uncomfortable. At one stage she rested her arm on my face/mouth. She had her face so close I could smell her breath, which was not nice. I had to move to the top of the bed and ended up with my head on a very hard piece. I am unsure I could go again.

Comment

Sorry this time was very poor. On arriving home, checked in the mirror in good light and found over 50% hair left on my top lip. Also eye brow wax was not up to the usual standard. Not impressed at all. I would of come back but I am leaving on a holiday today, and did not have the time.

Comment

The woman assigned to be my therapist did not listen to my requests and assumed she knew better. She did not ask any questions to clarify my request and did not explain the procedures she was doing. She was a very sweet person, but treated me as though I was just another 'number' to pass through her treatment room. No personal service. I left feeling very frustrated. The woman who settled the bill with me, however, was very understanding and accommodating. I would return to the salon, but will request to not have the same beauty therapist.

Comment

I asked for threading on my eyebrows and I got waxing and felt rushed it was my first time getting my eyebrows done so wasn’t a good experience at all.

Comment

On Thursday 13 November 2014 I booked into Pure Indulgence in Grand Central to have my legs waxed. The experience was not great. After the appointment my legs were rather sore, however I just put this down to the fact that I had just had them waxed. However, as time passed over the night they started to sting, I put lotion on them and went to bed. I woke the next morning to find that I had rather large burn patches and layers of skin missing across my legs. On my right leg a burn mark was the entire back of my leg from my knee to my ankle. I have attached a photo of this, however I have many more photos of the rest of my legs. Nearly a week on from this I still have marks across my legs, and they are still do not feel overly pleasent if they are bumped etc. I did go back to the salon and the ladies did refund me my money, but overall the experience was bad.