Pure Indulgence Garden City (1838 reviews)

Comment

Kirti is a delight to have as my therapist. Her hands are so soft and gentle but she has enough strength to make the massage enjoyable and therapeutic. I felt so incredibly relaxed afterwards. I loved it so much I booked a 3 pack and made my next appointment as I left. Kirti took the time to explain what she would be doing as a result of the scans she did. I felt relaxed and comfortable with her professionalism and gentle approach

Comment

My facial was ordinary, there was a cleanse then exfoliant that was left of then washed off then mask which was left on then washed off then product put on my face. There was no facial massage which is why I love a facial so much. I then had a back massage with hot rocks which are overrated but no other option in the pamper packages. The massage after the rocks was poky and not an enjoyable Swedish massage that I believed was coming. The treatment went for 1 hour 15 when it was supposed to be an hour and a half. My booking appointment was from 7-8.40 to allow for the 10 min consultation but it was all wrapped up by 8.15. Pure indulgence used to be just that but I feel they have dropped their game. It doesn’t feel like a Pure Indulgence anymore, I’ll be looking for a new place to pamper me in the future.

Comment

I felt like I was doing the lady a favour by being a customer she never spoke more than 3 words to me as a customer i would appreciate being told what you are using. When asked if I would like a water she never gave on she took payment and walked away. I expected A better service from pure indulgence, very out of character for this salon.