Miss Gertrude (3441 reviews)

Comment

THey were lovely but truely the haircut is one of the worst I’ve ever had and just not what I had asked for. The worst thing is they cut it so short that there is no rescuing it

Comment

I was really upset by the way the cut turned out. It was quite different to what I asked for, the fringe area in particular . I even took pictures in, to use as a reference for the stylist to work from. The fringe was cut short and blunt when I wanted it soft long and shaggy. The layers and the length were very uneven, I had to try to fix them up when I got home (I have a small amount of hairdressing experience). I normally get a (hairdresser) friend of mine to cut my hair, but he wasn't available, so I thought I would go to a salon I didn't know, for the first time in over 15 years. So upsetting, it's going to take two or three months for the fringe to start to look good again. This experience has turned me off. However I must say the staff were all friendly and the shampoo was done well.

Comment

I unfortunately had a not pleasant experience on Saturday. I showed two photos of how I wanted my hair to be styled and I knew throughout the appointment that the hairdresser was not listening to what I wanted. I walked out with a style that looked nothing like the photo. I was not happy with at all and when i got home I re did it myself. I was very upset and really struggled paying for something I knew I was going to re do when I got home. A waste of $65!! On a side note I also was not offered a drink when I sat down. My appointment was towards the end of the day however that is no excuse to be treated like the hairdresser just want to get out of there and go out for drinks or something. Up until now I have had great experiences at Miss Gertrude (when i saw Jess) but I honestly am now rethinking if I will come back.