Miss Gertrude (3441 reviews)

Comment

I had a rose gold balayage done, however my hair basically looks exactly the same, not one person has noticed it looks any different. So I am not really happy with the result, I feel like it was a waste of money. Spend over $200 to look exactly the same.

Comment

Hi, I didn’t want to have to leave this feedback as I really liked my stylist and she’s given me a great cut. On the colour though we agreed to reach something as close as possible to the attached image and what I’ve ended up with is something extremely strawberry and much darker than I thought we were going for. It’s almost a light mauve rather than a very subtle strawberry blonde. I’d be happy to send an image of my colour as it is now for reference but am not happy with it. I know the stylist had the best intentions but I don’t feel she listened and responded appropriately to my request for slight change. Thanks

Comment

I have always liked Miss Gertrude for the environment and because I have always been happy with the service - but this time was a little different as I had been hoping to go for a lighter blond than I had had last time, but when I arrived I was handed a hairbrush and told to brush my hair and when the stylist arrived back she had already mixed up the dye based on what I had had last time without even talking to me about what I wanted this time. Actually it feels even darker than it was last time - perhaps it wasn't left on the hair for as long. I also have a pretty sensitive scalp and I find that people are a little rough especially when washing and putting in toner. I feel that the roughness contributed to a lot more split ends than I had previously - as I am always quite gentle with my hair because it breaks easily. All in all I am happy with the colour for now, but I will go back soon to get more lighter blond foils put in to lighten it. And I'll certainly be clearer about my pain tolerance levels!

Comment

My experience of the salon has been a hit and miss experience. Some cuts have been good, others not. My recent cut feels like a waste of money- as I now need to find a new hairdresser to fix it.