Heading Out - Balwyn North (858 reviews)

Comment

My service began 15 min late but staff were appologetic. The condition of my hair wasn't checked prior to my wash & blow wave, that's an essential part of a service, to me. Stella was very friendly & helpful. I felt that the end result wouldve been better if she'd taken time to really understand the look I wanted. My hair has a lovely wave, but still a bit flat at the roots. 7/10.

Comment

I would suggest being very clear about what you would like or not like done to your hair. For example if your hair is naturally frizzy ask the stylist at the beginning of your appointment not to use thinning scissors on your hair. Also if you would like your hair styled a certain way be clearer with your stylist from the start. For example, please style my hair straight I don’t like it styled XYZ way. Hair grows back but great stylists really listen to clients and cut to their satisfaction and not just the latest trend that may not suit everyone.

Comment

I originally rang to see how much it would cost and got told between 60 and 70 for medium hair I’ve been there a few times and each time I get charged a different price for a blow wave average price I pay without voucher is around 55 to 60 this is the most I’ve ever paid today with the same length hair that I’ve had for a long time which is usually &55.00 normally I only pay $ 49 as I had a $20 birthday voucher Very expensive for just a blow wave that didn’t even take an hour to complete Some price regulation should be in place the same blowwave is achieved by any stylist whether it’s a junior or a senior Probably why I don’t frequent the salon as much as they are way too pricey for what it is

Comment

The senior staff at the Balwyn salon are very skilled. I always leave with a great result! The support team are always very friendly and never want you to be sitting there with an empty drink. The salon itself isn’t particularly clean however and in need of an update/ perhaps tighter policies on cleaning mirrors/ brushes & surfaces. For the price you are paying you expect this to be a given.

Comment

I saw D'Artanian at Balwyn, who was nothing short of amazing. This is the best hair cut I've had in a long time. He however, seemed to be surrounded by very inexperienced/unprofessional staff. They were certainly not an extension of him! I was left at the counter numerous times after my cut, had to ask three times what the cost of a product was, which by the end I gave up. When we got there, there was a guy in what looked like a trades uniform behind the counter… not what you expect of a salon of this calibre.

Comment

Student cut was $75 and sideburns were not even trimmed. Very basic cut and wash for cost. Not good value and won’t be back unfortunately.