Hairport 1 Hair and Beauty (1353 reviews)

Comment

Lea is fantastic and clearly experienced. She's lovely to deal with and always offers good advice and options for my treatments. She listens and is genuinely engaged with what I am hoping to achieve with my colour and style. With regards to the overall environment, the offering of a coffee or tea is lovely. The actual studio however, is cold - both in temperature and ambience. I really felt for Lea and the other staff there today during my treatment. It was very cold in the salon. Everyone was commenting.

Comment

Suggest that when applying colour that the dye is cleaned off the clients face etc straight after it's applied as it was very hard to clean off after my appointment which was quite embarrassing.

Comment

I was surprised by the cost of my haircut as I feel $75 was a lot for a trim and don’t recall even a more significant haircut costing this much. I expected to pay $60. However I thoroughly appreciated the service but that alone is not worth $75 so I’m unsure I’ll go back in the future.

Comment

All the staff were extremely lovely. However I was called twice prior to my appointment and asked to arrive early, I then waited for half an hour if not more. Which I found strange. I clearly had a junior staff member, which is completely fine, but it would have been to nice to be told this and to expect my appointment to take a bit longer. I also told the colourist I was planning to go lighter and yet I came out much darker than my current colour.