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Ella Bache - Palmerston (879 reviews)



Ranked 2 of 2 in Northern Territory

Shop 2 Satepak Building, 11 Palmerston Circuit, Palmerston, NT, 0830, Australia

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You can book at Ella Bache - Palmerston Palmerston online using our Book Now button located above. Select from a list of services offered, pick your favourite Ella Bache - Palmerston staff member and book from the dates available.

At Ella Baché Palmerston we believe getting to know your skin is important and always recommend a complimentary skin diagnosis each session, because as the climate changes so does your skin characteristics. 


Our unique skincare philosophy is based on our professional Therapists’ superior understanding of the skin and each person’s individual skincare needs. No two skins are alike and we don’t simply classify skin as ‘normal, oily or dry’ - we carefully diagnose your skin and then prescribe specific solutions of salon-exclusive products and treatments that are just right for you. We offer skincare solutions to help treat your skin at an individual level. 

Reviewed by 879 customers (view comments)

The overall ranking and star rating is based on customer reviews received in the last 6 months. All customers that paid for a service at Ella Bache - Palmerston were requested to complete an independent review by mylocalsalon (a minimum of 26 reviews are required within the last 6 months to receive a ranking).

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Opening Hours

MON 9:00 AM to 5:30 PM
TUE 9:00 AM to 5:30 PM
WED 9:00 AM to 6:00 PM
THU 9:00 AM to 6:00 PM
FRI 9:00 AM to 7:00 PM
SAT 9:00 AM to 3:00 PM
SUN 9:00 AM to 5:30 PM

Services

Facial Body Waxing Body Treatments Manicure Pedicure
Tanning Make-up Massage Spray Tan

Brands Stocked


What our customers are saying about us

Commented reviews only





07 Oct 2023
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Comment

used to recieve a hand massage and head massage when getting am eyebrow wax but dont anymore very disappointing



20 Mar 2024
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06 Jun 2024
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Comment

I have been going to this salon for 10 years or more. As lovely as the consultant was, I have never had so much hair remaining on my legs after a wax and I have limited hair on my body. When I got home and had a good look I was taken aback. The beautician's technique needs to be worked on as she obviously missed a lot of skin area, was quite rough and pushed on the legs in an uncomfortable manner.


10 Dec 2022
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Service Quality & Prof. Advice
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Comment

When a customer has a voucher, possibly putting a terms and conditions card or something with it. I was unaware of these issues or knew the difference between vouchers, the voucher said what service I was able to redeem it for and that is what I booked in for. The system being used for gifts or “prizes” really needs updating so customers are aware of what they can or can not receive and not go through the embarrassment. It’s the same company, under same owner. I don’t understand why it was such a great issue.

Response from Ella Bache

Hi Cassandra I'm so sorry you were placed in this position and completely understand your frustration. All Ella Bache salons are independently owned small businesses sharing the same brand and have no financial connection. Unfortunately, this Voucher was from another salon, and I agree that the fine print on the back of the voucher should be more visible and often missed resulting in placing the receiving salon in a difficult position. I hope you still enjoyed your treatment as I did give you extra attention and really enjoyed your company :-) I look forward to hopefully seeing you again despite this glitch. I do appreciate your feedback and I will bring this system flaw up with Ella Bache Head Office to find a solution to stop hurting the receiving salons having to bear the weight of the negative review.

Posted on 11 Dec 2022

Howard Springs
29 Jan 2025
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Comment

i booked via online the 'sort my skin' as i have had a acne outbreak, the day before my appointment the owner called asking me if she can change me to another facial and hour long, which offcourse was double the price! i was not forthcoming and she was very pushy, in the end half hertedly agreed to a signature facial, when i arrived for my appointment and i sought more info from the lovely Beautician she informed me that it is a general signature facial, not specifically for acne clearing...after chatting more i opted for the 'find my balance' that was within my price range. I wont be returning to Ella Bache Palmerston as the owner is only interested in best $$$ and not interested in client concern and satisfaction.


02 Aug 2023
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