Ella Bache - Hampton (594 reviews)

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I was grateful that your open

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I go to the Hampton store . I find the booking system very hard to use so I end up booking on line . Today I booked various services I have had previously but the therapist didn’t do part of what I wanted even though I booked it . Disappointed

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I enjoyed the experience. However I did not appreciate when the beautician laughed at me when I told her the products I use for my skin. And she asked me "are you serious"?! It made me feel uncomfortable. I would have preferred advice and education re products rather than made to feel inadequate.

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The spray tan is very good

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I was told there was no extractions included in the ‘signature’ Facial. But would have paid for these to be done . Then told I didn’t have any. I was not offered water. And she was not there when I left . But overall it was quite a nice facial.

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Have always enjoyed my appointments at Hampton, but today was disappointing. The lady that did my eye lashes didnt even introduce herself, have no idea of her name. She sat in the room waiting for the lash tint I think filing her nails?? Didnt talk to me, was so awkward. Have always been offered a hand massage, not this time. She obviously wasnt aware that is what is normally offered, but just felt awkard with her sitting there not saying anything. The lash tint wasnt normal quality either, bit smudged. I would still come back, however definetly not with that staff.