Vitality Laser and Skin Clinic : Leopold (1662 reviews)

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Absolutely amazing staff, my skin is looking amazing

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Consistent friendly and professional service.

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I actually thought a joke was being played on me as the session was booked by a family member. The staff were just there to sell their products Instead of making me relaxed and enjoying my facial. A half hour session I was lucky to have had a 15 minute facial and I walked out of there looking like a child painted my face with mud.

Comment

A couple of months ago I had an eyebrow wax at this salon and the waxing tore my skin above my eye. I emailed photos and phoned them and after a few days I finally received a call back. They offered a free waxing next time so I was satisfied with the response. My eye healed fine. I would have preferred a faster response when I had had a bad experience. I continue to go to the salon because it is convenient, they have a good product range and are friendly enough. My experience today (for my free eyebrow waxing) was all good, although it would have been better if the consultant had introduced herself. I do not know her name. From my point of view I would like to have some consistency in who I see there. It always has seemed quite anonymous with a different girl each time.