The Basin Haircutters (2823 reviews)

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I have been going to the Basin for three years now and even though we have moved to a new suburb quite a lot further out, I continue to come back due to the great service, relaxed and friendly atmosphere, value for money, fabulous results and availability. Thanks to everyone at the Basin for making every experience a real treat.

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Love this place. Special mentions to the fabulous Mandy and Victoria!

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Consistently excellent service for the past 8 years.

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Love the inclusion of Kevin Murphy products. Also use the brow shaping service, which I really like. Would be interested in make up demonstrations. Would be nice to have some kind of recognition for loyalty and/or referrals eg free head massage or makeup done. Emily is excellent. Chloe's natural leadership skills were obvious from the beginning - looking forward to watching her develop into future roles!

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Staff are always friendly & greet you by name with a smile. I always look forward to my visits - its stress free & throughly enjoyable! The salon is always clean & tidy - even during the busiest times. I can highly recommend The Basin Haircutters

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I have been coming to The Basin for more than 6 years and I have NEVER left an appointment feeling anything less than 100% about my experience and hairstyle. I have somewhat difficult hair and I'm fussy!! 5 of the stylists have cut & coloured my hair over the years (to fit in with my busy schedule)and they ALL provide the utmost skill and professionalism. There is a vibe at this salon that I have not experienced anywhere before and I lived in Melbourne for many years! The stylists are first class communicators - they do not patronise (I'm 63 - we don't need that!), they take time to listen to you, advise you and ensure that you leave with a style/colour that complements you as an individual. The salon itself is bright, clean and airy, the decor is contemporary and the magazine selection is vast (important to me - I don't get a lot of time to read mags and tired "Truck Weekly" doesn't cut it). From the moment you enter this salon, you are discreetly pampered and you leave feeling confident and 10 years younger. I look forward to my appointment - I know I will experience excellence in customer service with a genuine and honest desire to meet my expectations.