Miss Gertrude (3344 reviews)

Comment

I come to Melbourne every 6-8 weeks from Queensland and always have my hair cut by Jezz. This time I had by a mistake from your side been booked in with Jens. Since this was my only free time I had no choice. I thought some kind of recognition of the mistake from your side would have been appropriate.

Comment

My experience of the salon has been a hit and miss experience. Some cuts have been good, others not. My recent cut feels like a waste of money- as I now need to find a new hairdresser to fix it.

Comment

I have always liked Miss Gertrude for the environment and because I have always been happy with the service - but this time was a little different as I had been hoping to go for a lighter blond than I had had last time, but when I arrived I was handed a hairbrush and told to brush my hair and when the stylist arrived back she had already mixed up the dye based on what I had had last time without even talking to me about what I wanted this time. Actually it feels even darker than it was last time - perhaps it wasn't left on the hair for as long. I also have a pretty sensitive scalp and I find that people are a little rough especially when washing and putting in toner. I feel that the roughness contributed to a lot more split ends than I had previously - as I am always quite gentle with my hair because it breaks easily. All in all I am happy with the colour for now, but I will go back soon to get more lighter blond foils put in to lighten it. And I'll certainly be clearer about my pain tolerance levels!