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Heading Out - Fitzroy (1689 reviews)



Ranked 58 of 67 in Victoria

225 Brunswick Street, Fitzroy, VIC, 3065, Australia

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Visit the Heading Out - Fitzroy website


You can book at Heading Out - Fitzroy Fitzroy online using our Book Now button located above. Select from a list of services offered, pick your favourite Heading Out - Fitzroy staff member and book from the dates available.

Our stylists have been shaping the Australian hair industry for over 25 years and are leaders in bringing their clients the perfect look. From the catwalks of Melbourne Fashion Festival and Miss Universe Australia, to fashion campaigns and creating our own award-winning collections, we stay on trend to bring you the cuts, colours and styles that fit your look best.

Reviewed by 1689 customers (view comments)

The overall ranking and star rating is based on customer reviews received in the last 6 months. All customers that paid for a service at Heading Out - Fitzroy were requested to complete an independent review by mylocalsalon (a minimum of 26 reviews are required within the last 6 months to receive a ranking).

Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Opening Hours

MON Closed
TUE 10:00 AM to 6:00 PM
WED 10:00 AM to 7:00 PM
THU 10:00 AM to 9:00 PM
FRI 10:00 AM to 6:00 PM
SAT 9:00 AM to 5:00 PM
SUN 10:00 AM to 5:00 PM

Payments Accepted

Payment method Payment method Payment method
Payment method Payment method

Services

Ladies Cut Mens Cut Childrens Cut Blowdry Upstyle
Highlights Permanent Colour Lightening Semi-Permanent Colour Straightening
Waves Extensions Facial Facial Tinting Facial Waxing
Body Waxing Body Treatments Buff & Polish Manicure Pedicure
Tanning Make-up Massage Specialist Body Treatments Hot Stone
Spray Tan 1/2 Leg Full Leg Bikini G-String
Brazilian 1/2 Arm Arm Under Arm Back
Chest

Brands Stocked


What our customers are saying about us

Commented reviews only





25 Jul 2023
Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Comment

Maybe not go between clients as you lose focus on what you were doing and was kinda rushed. My hair could have turns out a bit better as it was quiet rushed.

Fitzroy
13 Feb 2014
Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Comment

I didn't ask for advice, was not given and did not need it for this visit. So I can't really rate the quality of the advice Overall a great visit.

Response from Heading Out

We would love the opportunity to discuss your experience with Heading Out in further detail. Please contact info@headingout.com.au and let us know when is the best time to contact you. Thank you, and we look forward to hearing from you.

Posted on 17 Apr 2014


27 Jan 2015
Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Comment

Decor needs to be more desireable for the prices charged. Was not happy with blowdry, was a littled dated.

Response from Heading Out

Thank you for your feedback. In regards to our decor needing to be more desirable we agree with you 100% which is why the Fitzroy salon is having a major renovation this year. I am sorry to hear you were 100% happy with your blowave. If you would like to email us at fitzroy@headingout.com.au, who you had perform the service we can provide them with your feedback as we are constantly striving to improve and deliver the best service possible to our clients.

Posted on 30 Jan 2015

Fitzroy
03 Jan 2014
Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Comment

My other half booked the hair cuts for both of us. Over the phone he was given an assessment of the cost for my hair cut to be $97. I finished first so I left him to pay for both of us. When the bill came through he was told the cost of my haircut was $128; which he paid and then IM'd me whether he should query. I IM'd back that he should and then he was told my haircut should have been $97; and a credit has been applied for my next visit. I like the way my hair has been cut, but there is nothing outstanding about it; the cost at $97 is beginning to get up there, let alone $128. I'm am not particularly impressed with the way this transaction was undertaken and, although, I will get my haircut with you next time to use up the credit, in the meantime I will start looking at other salons in the area. There appears to be an abundance of places around Fitzroy.

Response from Heading Out

Dear Madam, I am sorry to hear your experience with us was dampened by a miscommunication at our reception area. It is not our usual practice to give formal quotes over the phone. We offer a formal quote once you have had a consultation with the hairdresser you have been booked. This is done as the cost of services can vary depending on who your services are with, and how the how long or thick your hair is, if want just a trim or a total restyle. The quote is given at the start of your service so if their is any queries to be made they can be addressed straight away. I hope that your next visit with us will be a much more enjoyable experience for you and consider continuing coming to our salon in the future.

Posted on 08 Jan 2014

Carlton
06 Jan 2014
Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Comment

Quality of service was satisfactory, but too expensive, I think.


09 Jul 2015
Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Comment

Hi team, I love the job you guys did with my hair. I look really look forward to coming in as I only get my hair done 6 times a year but my last experience was not great. Hence my feedback on the ratings. The lady that washed my hair did not acknowledge me, she was too busy seeing what everyone else was doing. At one point she had her fingers in my hair and just stopped while she talked to another person. The water was cold and she missed heaps of colour from my neck and I was getting red put in. I normally love and look forward to falling asleep from the wonderful head massage but this experience was far from it and I feel a little ripped off as I know it's expensive but I'm happy to pay just for that head massage lol! I hope this feedback is useful and I'm not sure if I'll be booking again. Sorry
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