Hair Body & Soul (3321 reviews)

Comment

Brooke is ace!

Comment

Everything is great and the finished product is also very good however I had an 11.15am appointment and left at 2.45pm (3.5hours later). I think this is excessive. I arrived slightly early. My actual hair cut took about 15minutes and then I was waiting for quite sometime. My hair is not even at collar bone length. I then had some foils done and a blow wave. I think my hairdresser was overbooked and as a result many were left waiting. This has happened on the last two visits. On the same day another friend was in and out within 2 hours and has much longer hair than I do. I have no complaints about the end result, just the time it has taken on the last two visits.

Comment

I love my haircut however at the last visit i decided to grow my hair and it looked great as it was so we agreed not to cut only to color. It was a touch long over my ears so literally it took less than a minute to be trimmed around the ears yet i was charged full price for the haircut plus the color, over $200....the $90 plus charge for less than a minute trim left me feeling a touch bitter & a bit 'ripped off'

Comment

Be great to get the massage chairs working again.

Comment

the area for washing hair is very noisy particularly when staff walk through and the massage chairs are never turned on... also very unsure as to what everything actually costs - just get a final amount without any justification as to where the dollars are actually spent

Comment

Very noisy in the salon this time as it was very very crowded - much more so than on previous visits - also slowed things down a lot - long delay waiting for a basin to become available as they were all taken with others getting colour etc washed out...then had very bright lights shining in my face while this was happening. Would be worth the salon reviewing the maximum number of appointments that can be made and still provide an efficient service in a calm environment