Ella Bache - Hobart (843 reviews)

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First visit and what a great experience Friendly staff Great Salon Thank you Annie for looking after me and I am really happy with my procedure Annie was very knowledgeable, professional and caring

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I thought the lady who did my pedicure was absolutely lovely and did a wonderful job. She was friendly, professional, and clearly skilled. However, I felt the salon itself was really lacking. Growing up, Ella Baché was known as a high-end, polished brand, but this location felt dated and quite dirty throughout. The toilet wasn’t very clean, there was laundry piled up in an unused room with the door open, honestly the whole place looked like it hadn’t been properly maintained in a while, which was disappointing. There was no music playing when I first arrived, though it was turned on once the treatment began—but it was so quiet you could barely hear it. Unfortunately, I could clearly hear staff in the next room having lunch—conversations, bowls and cutlery scraping, the microwave running, the door banging shut—it all really disrupted what should have been a relaxing experience. The treatment room also lacked ambiance. The music was barely audible, and the bright overhead lights made it feel more clinical than calming. It just didn’t reflect the polished, premium image I’ve always associated with Ella Baché. I also felt that the money I paid didn’t match the overall experience. While the pedicure itself was lovely and the staff member was great, the condition of the salon and the lack of atmosphere let it down. With a few key improvements—cleanliness, ambiance, and attention to the environment—this place could really live up to the Ella Baché name again but unfortunately I would probably not visit again.

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The girls went over and above for me. Feeling beautiful. Thanks ladies

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Larissa did a wonderful job detoxing my skin without marking it. Very happy

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I enjoyed my treatment but there were a couple of things I noticed; there was a clock ticking in the treatment room the whole time, it was louder than the spa music being played and was a bit off putting. There was also no mood lighting, just a bright light that made it impossible to relax. I also wasn’t asked about my skin concerns or medical issues after filling them out on the consult form, what’s the point in doing the form if it’s not addressed? After treatment I wasn’t offered any product recommendations or rebooking which I wanted to do because I really enjoyed the little massage that was apart of my back detox and wanted to book for a 60 minute massage but since it wasn’t offered I didn’t bother. Not trying to be rude because I really enjoyed my spa therapists techniques and the products were amazing. I’m from Queensland and have been going to Ella for years and was expecting the same atmosphere and Hobart didn’t deliver.

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The service I receive today from the beautician was of very high quality. She listened to my needs and adapted her routine accordingly, was very polite and professional and I was very impressed with th high quality of the treatment.