L.M. Spa (677 reviews)

Comment

Massage and facial were excellent. Lunch inclusive in the package we received was very disappointing. The restaurant had terrible ambience (drilling and repair was being done on a nearby staircase) the wait staff did not make us feel welcome on arrival nor on departure. Have been to the spa several times and loved it but will not rebook a lunch package again as it really let down the day.

Comment

Beautiful environment and decor. Great overall service however too noisy. I could constantly hear talking and laughing of the next clients waiting, footsteps and the stairs the entire time of my 4hr package. Made it hard to fully relax and zone out.

Comment

1) Massage was good but didn’t quite get into the muscle areas properly 2) entire venue was too hot, massage room in particular was too hot with the spa bath running. Pool was also too warm to enjoy a swim. 3) no clear towels in the male toilets to dry yourself after a shower 4) shower head in male toilet on the left broken and squirted water up into the air setting my dry clothes 5) pool area too hot on a warm day. Should open a few windows so air can circulate

Comment

The robes do not fit everyone. The sofas are awkward and uncomfortable. Overall the spa is outdated.

Comment

I have visited elim.spa twice and both times I am surprised by the unkept dirty and unattractive entrance to the reception area. The area should be pressure cleaned and spruced up to make it more inviting. When I walked up to the steps I wasn't even sure if it was open or not as all the curtains are drawn and there is nobody in sight. I also found the prices are extremely high. I received the same massage elsewhere for $100 Less. I will NOT be visiting again.

Comment

The masseuses were excellent but I was cold because the room was freezing In your brochure it says you can order food from the poolside - you can’t you have to cross your courtyard and order at the bar the swimming pool is falling apart I could not access the shampoo or conditioner the changing room was cramped