Ella Bache - Williamstown (218 reviews)

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I love coming to this salon. Kaitlyn is so lovely - professional, funny, positive, thoughtful and so knowledgeable about the services offered and how best to look after my skin. Thank you Kaitlyn

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Thank you Ella Bache Williamstown for a lovely experience, not just for me but for my daughter embarking on her beginnings of salon treatments & all things girl!

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The service was very good and I enjoyed the treatment. I think you should consider moving premises to a quitter location and the cafe next door was very loud, I could hear people talking, coffee being made and dishwasher being loaded and emptied. Lots of vacant stores around Williamstown that would work better!

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Liberty was very welcoming and my treatments we conducted professionally. I was so relaxed and enjoyed everything. Already booked in with Liberty again for another facial.

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Very caring and very happy with the treatment at Williamstown. A very punctual and caring person whose treatment was so much better than I anticipated. Will certainly be back.

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My eyebrow wax was one of the worst experiences I’ve had at a salon. My eyebrows were shaped differently to one another and made way too thin (despite instructions to keep them natural and just wanting a tidy up). My resulting eyebrows were at different heights, different shapes and the growing/emerging hairs weren’t plucked/cleaned up so I had to tidy that up myself when I got home. Furthermore, the beautician accidentally over-trimmed one and took a chunk of hair out of the left eyebrow (she apologised but alongside the overall disappointing results it did not instil me with confidence). The beautician also accidentally dragged wax over my eyes/eyelashes twice, and I left with wax particles stuck in my hairline and eyelash line. The beautician had said she’d worked for the company for over 6 years, I was incredibly disappointed.