Ella Bache - Coomera (1409 reviews)

Comment

I have been there several times and find the people not super friendly. The lady who did my treatment kept leaning on my head, her hair falling in my face, she smelt like chips, got product in my eyes a lot so my eyes were red for days. I am also fairly sure i was overcharged and my deposit not deducted. Other Elle Bachés have been a better experience. I will not go back to Coomera.

Comment

I have had this treatment many times and never have I left with cuts to my face. The technician said that I had broken out but in fact my face was cut 3 times. I loved this salon but now will not be returning.

Comment

Lovely staff very polite, however I booked days in advance prior to my appointment. I had to wait an extra 20 mins. The reasoning behind why I had to wait was because of the poor time scheduling and the staff member who was booked to see me didnt realise. And so I had to wait the additional 20 minutes. It didn't seem like any other staff member communicated effectively that I was waiting. Then after my appointment I expected some sort of compensation for my loss of time which affected future arrangements. Instead it resulted in having to pay the full amount.

Comment

Mel was lovely however it was obvious she was very inexperienced. It was the worst manicure I have ever had. I would never go back again and it was by no means worth $95. Her arm massage was nice but that was it.

Comment

I received a spray tan, I was left with a big patch at the top of my legs. I was very disappointed with this, as I went to Ella Bache for quality service.

Comment

This is a nice salon with a good range of services, however it is disappointing that their massages don't run for the length of time they are supposed to. This has happened more than once now that my 1-hour massage has only been 45 minutes.