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Ella Baché - Charlestown (1900 reviews)



Ranked 45 of 52 in New South Wales

Charlestown Square, Level 2, 30 Pearson Street, Charlestown, NSW, 2290, Australia

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Visit the Ella Baché - Charlestown website


You can book at Ella Baché - Charlestown Charlestown online using our Book Now button located above. Select from a list of services offered, pick your favourite Ella Baché - Charlestown staff member and book from the dates available.

Ella Baché Charlestown is a multi-award winning Newcastle beauty salon conveniently located in Charlestown Square.  Our team consists of professional, diploma qualified therapists who always strive to provide the very best in customer service and excellence. We have created an environment where clients experience a full retreat in indulgent surrounds. 


We offer a large variety of day spa treatments to suit all clients, including both women and men. Exclusive Ella Baché facials, specialised facials, relaxation massage, hot stone massage, body treatments, gel nails, waxing and spray tanning to name a few. 


Awards
Winner - National Therapist of the year - 2017
Winner - NSW State Therapist of the year - 2017
Finalist - NSW State Salon of the Year - 2017 
Winner - Franchisee of the year - 2016
Winner - NSW State Therapist of the year - 2016 
Finalist - NSW State Salon of the Year - August 2016 
Finalist - Franchise Council of Australia NSW Excellence - 2016
NSW Therapist of the month - 2016 
NSW Salon of the month - 2015 
NSW Therapist of the Month - 2015 
Winner -NSW State Therapist of the Year - 2015 
Finalist - Lake Macquarie Business Excellence Awards - 2015 
NSW Salon of the month - 2015 
Winner - Outstanding New Business Award - 2014 
NSW Therapist of the Month - 2014 
NSW Salon of the month - 2014 
Finalist - Lake Macquarie Business Excellence Awards - 2014 
NSW Therapist of the Month - 2013 

Reviewed by 1900 customers (view comments)

The overall ranking and star rating is based on customer reviews received in the last 6 months. All customers that paid for a service at Ella Baché - Charlestown were requested to complete an independent review by mylocalsalon (a minimum of 26 reviews are required within the last 6 months to receive a ranking).

Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Opening Hours

MON 9:00 AM to 5:30 PM
TUE 9:00 AM to 5:30 PM
WED 9:00 AM to 5:30 PM
THU 9:00 AM to 9:00 PM
FRI 9:00 AM to 5:30 PM
SAT 9:00 AM to 5:00 PM
SUN 10:00 AM to 5:00 PM

Payments Accepted

Payment method Payment method Payment method
Payment method

Services

Facial Facial Tinting Facial Waxing Body Waxing Body Treatments
Tanning Make-up Massage Hot Stone Peels
Acne Treatment Laser & IPL skin treatments Laser & IPL hair removal Microdermabrasion Spray Tan
1/2 Leg Full Leg Bikini G-String Brazilian
Hollywood 1/2 Arm Arm Under Arm Back
Chest Packages

Brands Stocked


What our customers are saying about us

Show all reviews





23 Aug 2023
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Service Quality & Prof. Advice
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Comment

Thank you Nikki for great services


17 Aug 2023
Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Comment

It was fabulous to get a hand massage while my lash tint was on. 😊


17 Aug 2023
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Service Quality & Prof. Advice
Value for money
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Comment

Ashley was amazing, very kind and funny. Will be coming back to her!!

Elermore Vale
08 Aug 2023
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Service Quality & Prof. Advice
Value for money
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Comment

Ash is a skilled and gifted beauty therapist who is warm and friendly. I recommend her highly.


Fennell Bay
05 Aug 2023
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Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Comment

A great salon, the staff are really friendly, salon is very clean and service very professional. Would highly recommend.



02 Aug 2023
Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Comment

I am a customer of Charlestown. I made an appointment with a gift voucher for a massage. I enquired about waxing at the same time . Was given a reason as why I couldn’t have the waxing done . Made sense to me. This was by the person who took my call . I arrived on time and went through to my room at 2pm . Changed and was waiting immediately. I waited for up to 10/12 minutes for the attendant to come back in. So by that time was approx 215. Massage commenced and didn’t have a problem with the product . Except the reason I was told I couldn’t get waxing done was A/ if I had oil or product the wax wouldn’t work or B/ if I had waxing done : my face would become irritated. All I had put on my face was a cold clothe on my eyes while I was having the front part of my body done . So was a little confused as to why I couldn’t have waxing done . When my massage was finished and the attendant had put away her products and went and got me a glass of water and explained I could get dressed . So I checked my watch … 3.05 pm . So I booked an hour long massage and I got approx a 40/42 min one . Not one to complain ever and I always have a great experience but not this time . I didn’t get my value for money . I spent $290 on products when I left . I am happy for someone to call me as I wasn’t satisfied with my experience. Thanks Fiona

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