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Ella Baché - Charlestown (1901 reviews)



Ranked 44 of 51 in New South Wales

Charlestown Square, Level 2, 30 Pearson Street, Charlestown, NSW, 2290, Australia

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Visit the Ella Baché - Charlestown website


You can book at Ella Baché - Charlestown Charlestown online using our Book Now button located above. Select from a list of services offered, pick your favourite Ella Baché - Charlestown staff member and book from the dates available.

Ella Baché Charlestown is a multi-award winning Newcastle beauty salon conveniently located in Charlestown Square.  Our team consists of professional, diploma qualified therapists who always strive to provide the very best in customer service and excellence. We have created an environment where clients experience a full retreat in indulgent surrounds. 


We offer a large variety of day spa treatments to suit all clients, including both women and men. Exclusive Ella Baché facials, specialised facials, relaxation massage, hot stone massage, body treatments, gel nails, waxing and spray tanning to name a few. 


Awards
Winner - National Therapist of the year - 2017
Winner - NSW State Therapist of the year - 2017
Finalist - NSW State Salon of the Year - 2017 
Winner - Franchisee of the year - 2016
Winner - NSW State Therapist of the year - 2016 
Finalist - NSW State Salon of the Year - August 2016 
Finalist - Franchise Council of Australia NSW Excellence - 2016
NSW Therapist of the month - 2016 
NSW Salon of the month - 2015 
NSW Therapist of the Month - 2015 
Winner -NSW State Therapist of the Year - 2015 
Finalist - Lake Macquarie Business Excellence Awards - 2015 
NSW Salon of the month - 2015 
Winner - Outstanding New Business Award - 2014 
NSW Therapist of the Month - 2014 
NSW Salon of the month - 2014 
Finalist - Lake Macquarie Business Excellence Awards - 2014 
NSW Therapist of the Month - 2013 

Reviewed by 1901 customers (view comments)

The overall ranking and star rating is based on customer reviews received in the last 6 months. All customers that paid for a service at Ella Baché - Charlestown were requested to complete an independent review by mylocalsalon (a minimum of 26 reviews are required within the last 6 months to receive a ranking).

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Opening Hours

MON 9:00 AM to 5:30 PM
TUE 9:00 AM to 5:30 PM
WED 9:00 AM to 5:30 PM
THU 9:00 AM to 9:00 PM
FRI 9:00 AM to 5:30 PM
SAT 9:00 AM to 5:00 PM
SUN 10:00 AM to 5:00 PM

Payments Accepted

Payment method Payment method Payment method
Payment method

Services

Facial Facial Tinting Facial Waxing Body Waxing Body Treatments
Tanning Make-up Massage Hot Stone Peels
Acne Treatment Laser & IPL skin treatments Laser & IPL hair removal Microdermabrasion Spray Tan
1/2 Leg Full Leg Bikini G-String Brazilian
Hollywood 1/2 Arm Arm Under Arm Back
Chest Packages

Brands Stocked


What our customers are saying about us

Commented reviews only





12 Jul 2021
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Comment

I have attended this salon a few times before and always been pleased but this visit was SO rushed. It was a bit stressful and not enjoyable at all because she did my treatment so fast. I literally had to ask her to just slow down after she hurt me with the tweezers.


Adamstown Heights
17 Jul 2022
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Comment

I arrived early to my lash lift appointment at Elle Bache Charlestown. The front desk service was lovely, and I’m ok with the result of my lash lift (not the best or worst I’ve had). They were running 15 mins late (which is understandable and not what I’m not happy with) but they chose to end my appointment 15 mins early as a result. I didn’t see another customer whilst I was there, so I’m not sure why my appointment got shortened. Im annoyed that my 60min appointment got reduced to 45mins because of their schedule. Unfortunately this isn’t the first time this has happened to my appoints but it will be the last. They have also raised their prices, which I understand is not the franchise’s decision. I am disappointed with the service and will chose another salon next time. There are many others that offer the same service for much less.



14 Aug 2022
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Comment

I am extremely unhappy and disappointed with my experience as I had a Brazilian wax and a fair bit of the hair was still left behind, I also had a lash tint which looked like it was fine in the mirror before I left but after a shower last night it appears that it wasn’t done right and now it doesn’t even look like I had a lash tint. Very unhappy customer after being a customer of at least 8 years


04 Jan 2020
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Comment

I love coming to you guys for my brow wax and lash tint , I get to relax and also get a hand massage while I’m there .... it always smells so nice ladies are lovely and it’s just a very welcome and happy place .... don’t get me wrong it was still good today but it wasn’t your normal standard the girl that serviced me did a good job , but she smelt like garlic and there was no hand massage I which is fine but I feel like she was just sitting there watching me it felt a little weird ... at no point was it bad service just not the level you normally deliver... I always recommend and know a few friends that go to you because of the awesome service and that’s why i come .. I’m not a girly girl I can get them waxed anywhere it’s the service the smells and the experience I come for ... Thank you



22 Apr 2022
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Bennetts Green
05 Sep 2019
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