Aquarius Health Spa (109 reviews)

Comment

Cleanliness of locker room needs attention. Dirty lockers , dirty floor and items thrown on top of lovers that been there for months. Cleanliness of showers … seriously need a regular clean. Hair in drains for months, broken shower heads, do t think it’s ever been sanitised/cleaned with disenfectant on regular (daily) basis. Facility cleaning standard/regularity would be 1 star (not 5 star facility standard) have often seen razors/used Band-Aid’s left in showers for days at a time. Toilet area… unserviceable toilets for weeks. Smells and lacks cleaning. Again, have seen human remains on rims of toilets for days at a time… demonstrates lack of attention given to basic cleaning of facility. Nice facility, however cleanliness is the major issue.

Comment

Just a few little things could be improved: there was no music for much of my spa journey. Some of the products were put in me quite cold and the treatment beds are quite uncomfortable. The tea was not refilled in the change room. It was a bit unclear on where to put our robes, etc and the lockers are difficult to use. No one monitoring the bar at times. Could be a really great place with some attention to detail.

Comment

Please can you increase the temperature of the main swimming pool in the mornings as it is too cold. Thanks

Comment

Pool was closed Treatment was shorter than it was suppose to be. Renovations is women’s changing room with men painting which was very awkward and uncomfortable. Had I been made aware that the pool was closed and men would be in the female changing rooms I would have rescheduled my booking

Comment

Fabulous - pools and set up and service. Unfortunately an absolutely awful treatment. (Massage) So good and bad