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Serenity at the Avenue (1398 reviews)



Ranked 25 of 47 in Queensland

Corner Woodward & Pease Streets, Shop 1, Edge Hill, Qld, 4870, Australia

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You can book at Serenity at the Avenue Edge Hill online using our Book Now button located above. Select from a list of services offered, pick your favourite Serenity at the Avenue staff member and book from the dates available.

At Serenity at the Avenue, we aim to provide you with a tranquil haven where you can escape the outside world........... for a moment. We offer you the opportunity to enjoy the restorative sensations of massage, the delight of gentle body exfoliation and the renewing results of professional skin care....... it is a pleasure to welcome you to our world.

Reviewed by 1398 customers (view comments)

The overall ranking and star rating is based on customer reviews received in the last 6 months. All customers that paid for a service at Serenity at the Avenue were requested to complete an independent review by mylocalsalon (a minimum of 26 reviews are required within the last 6 months to receive a ranking).

Overall Environment Care

Service Quality & Prof. Advice
Value for money
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Opening Hours

MON Closed
TUE 9:30 AM to 6:00 PM
WED 9:30 AM to 6:00 PM
THU 9:30 AM to 7:00 PM
FRI 9:30 AM to 6:00 PM
SAT 8:30 AM to 1:00 PM
SUN Closed

Payments Accepted

Payment method Payment method Payment method

Brands Stocked


What our customers are saying about us

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Brinsmead
18 Apr 2013
Overall Environment Care

Service Quality & Prof. Advice
Value for money
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Comment

I have been a customer of Serenity since inception. The personal service I always receive is second to none, the salon cleanliness is pristine and only uses quality products with modern equipment. The staff are first class and I love going to Serenity and always recommend Serenity at the Avenue to my friends and family. Why would I go anywhere else Serenity has everything I need. Give Kendall and the staff a call.

Response from Serenity at the Avenue

Thank you so much for taking the time out to review the services that you have received from Serenity at the Avenue recently. It is like music to my ears when I hear reviews like yours :) Looking forward to pampering you soon :) Kendall

Posted on 15 Jun 2013

Brinsmead
07 May 2013
Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Comment

I have been going to Serenity at the Avenue for over 5 years. I have always found the staff professional and friendly. I would not hesitate to recommend their services to friends (and have on a number of occasions). Even my husband likes going there for a massage!

Response from Serenity at the Avenue

Thank you! Im so grateful for clients like yourself that spreads our Serenity service! :) We love to pamper everyone that walks through our doors :)

Posted on 15 Jun 2013

Edge Hill
13 May 2013
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Service Quality & Prof. Advice
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Comment

The service was great. It was a very relaxing experience. Staff are very caring.

Response from Serenity at the Avenue

Thank you :) I really appreciate the time you took to tell us how much you love us! :) Looking forward to seeing you soon :) Kendall

Posted on 20 Jun 2013

Edge Hill
21 May 2013
Overall Environment Care

Service Quality & Prof. Advice
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Comment

REbecca and Kendall are fantastic. I feel very comfortable at Serenity and have recommended you to other clients.


Kanimbla
22 May 2013
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Comment

I really enjoy the experience at Serenity. My only gripe is with the cost of treatments. They are some of the highest I would say in Cairns. Yes, the atmosphere is lovely, however for me, i am primarily concerned with the end result. From my experience, other salons who don't charge as much deliver the same final result. So, given the current economic climate, there is a chance I would opt for another salon in the future. Or, keep using Serenity, but go back less frequently. As an example, eyebrow waxes are about $28 at Serenity (?I think). There are other places in Cairns who have charged $15-18 for the same service. Given it's usually a 5-10 minute procedure, it seems a big variation. I would say the same for other waxing. Has Serenity considered some sort of loyalty/points program? I would be less likely to switch if that were the case. (These comments do not need to be publicly displayed, but rather viewed hopefully by management.)

Stratford
23 May 2013
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Service Quality & Prof. Advice
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Comment

Fantastic as always. Best beauty in the north!
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