Pure Indulgence - Springfield (2536 reviews)

Comment

Supremely relaxing experience. Flowed seamlessly from massage to facial. I felt like the therapist put her all in.

Comment

The technician really listened to what I wanted and the results are awesome! Couldn’t be happier!!

Comment

I was treated great and the therapist was lovely however I feel that my service was not on a professional level at all. I was cold during the service & blankets were only placed on me at the end before my facial. My feet were out majority of the time which made me not feel comfortable and warm. The actual massage itself did not feel professional & didn’t feel like alot of effort was put into it. I feel like a person with no qualifications could do a way better job. After my appointment , there was white peeling products coming off my face and neck and it was clear that the cleanser/ exfoliant used was not properly removed before the moisturiser. During my appointment the salon was also quite loud, and I could hear outside the room. I came out of the salon feeling not the best and that I had to go home to take the rest of the white flakey product off my skin. I have had a way better experience here before hence why I was a returning customer. But I’m very dissatisfied and disappointed in the service I received and will not be returning. I spent $178 and regretted it.

Comment

Del was amazing! She was very thorough in explaining the service and making sure I was comfortable during my time at Pure Indulgence. I would recommend her massages to anyone I know! Thank you Del for the relaxing and refreshing treatment!

Comment

Thank you Heidi my facial was wonderful !

Comment

Staff are lovely, very welcoming environment. No judgement, just professional and accurate advice regarding treatments and follow ups. Will definitely continue to be a returning customer. Thank you Jordan!