Essential Beauty Melbourne Central (212 reviews)

Comment

I had a face peel and xxx wax. The face peel as fantastic and received excellent advice and information from the therapist. Couldn't be happier.

Comment

The ladies at the salon at Melbourne Central do excellent work.

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The lady was very friendly and did a good job. On the other hand, she handed me a towel that clearly had been used for other clients before, which I find quite repulsive especially when you are lying there naked. If you dont change the towels everytime, then as least make sure to have a new big paper covering the whole towel that you renew for each customer...

Comment

Friendly atmosphere and I always come out feeling like a super-less-hairy- model!

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I have been coming to Essential Beauty for a while now and am overall pleased with the service. Occasionally I feel as though my appointment is being rushed (possibly due to being understaffed or pressed for time). I often have to correct staff on the type of service I require (I have been going for some time now and always get the same). The staff are always polite and offer some friendly chit chat during your service.

Comment

The waxer was inexperienced and unprofessional. She left a lot of hair and made excuses for the hair not waxed. After asking her to remove the unwanted hair (that I was paying her to remove) she attempted to with hesitation and just broke the hair by using an incorrect technique. I am left with patches of short broken hairs. This was not acceptable for a $45 wax. I told the person in charge and she also did nothing. Did not appologised or give me a discount as I was incredibly unsatisfied. If there was a reason I couldn't be waxed they should have told me prior. I told my friends about the experience and told them I would never spend $45 at essential beauty for a wax as they left so much hair. I do not recommend this place to anyone. I felt ripped off