St James Hair Studio (1673 reviews)

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My first visit to your salon was a complete makeover of my hair, proof of the pictures via your instagram account and I walked out very happy although my wallet was $300 lighter. I returned today only because I received an email with 'half price haircut & colour offer', my appointment was booked for 2pm and although the service was nice and accomodating I left at 5pm. I received a 'root touchup' and cut in which I paid $205, im still unsure where the half price came into account on my bill even after it was explained half heartedly to me. Although the service is great my cut/colour wasn't $200 worth and one I can't fathom. Thank you

Comment

It has always been a great pleasure to have my hair colored and cut by the senior professional hair stylist Kazu, sadly he is leaving the salon by the end of Oct, however I heard that he is leaving to work on his own. I have been his faithful customer for years and my hair has always received lotsa compliments from friends and colleagues.

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I've never paid $40 for a crew cut before. Maybe I'm out of touch, but when I request a #3 on the clippers, I expect the price to be commensurate. Lovely place and people, price was a shock.

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Overbooking to get more customers can mean that you may lose your loyal ones because they don't get your full attention