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Pivot Point Academy Melbourne




Pivot Point Academy Melbourne (204 reviews)



382 Lonsdale Street, Melbourne, VIC, 3000, Australia

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You can book at Pivot Point Academy Melbourne Melbourne online using our Book Now button located above. Select from a list of services offered, pick your favourite Pivot Point Academy Melbourne staff member and book from the dates available.

The Pivot Point Academy Salon is a main-stay of Lonsdale street culture. Its doors have been open for business for 15 years and many of the clientele have been coming into the city to our salon  for almost as long. Buoyed by the vibrant atmosphere, it is here that students put into practice their studies under close supervision of their mentors.

The salon has 30 workstations, clean modern décor, and a high end range of La Biosthetique products. The guidance of our experiences staff ensures that clients are rewarded with the highest level of customer service and a delightful experience.



Reviewed by 204 customers (view comments)

The overall ranking and star rating is based on customer reviews received in the last 6 months. All customers that paid for a service at Pivot Point Academy Melbourne were requested to complete an independent review by mylocalsalon (a minimum of 26 reviews are required within the last 6 months to receive a ranking).

Overall Environment Care

Service Quality & Prof. Advice

Value for money

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Opening Hours

MON 9:30 AM to 4:45 PM
TUE 9:30 AM to 4:45 PM
WED 9:30 AM to 4:45 PM
THU 9:30 AM to 4:45 PM
FRI 9:30 AM to 4:45 PM
SAT Closed
SUN Closed

Payments Accepted

Payment method Payment method Payment method

Services

Ladies Cut Mens Cut Blowdry Upstyle Highlights
Permanent Colour Lightening Semi-Permanent Colour Straightening Waves
Extensions


Brands Stocked



What our customers are saying about us

Commented reviews only




Woodend
21 Mar 2013
Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)



21 Mar 2013
Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)

Comment

Hello I came in today to have my roots coloured. I was told it would take 1 1/2 hours for this plus a blow-dry. I had the colour rinsed off 2 hours after I arrived. I said that I had to leave and would not have the blow-dry because it had taken too long. Though the girl was extremely slow I am not upset about that as I am aware that it is a learning environment. What I am upset about is that after 1 1/2 hours she left me to go do her next appointment. I had to wait for someone else to be free to finish washing out the colour and then I was to be moved on to another person to blow dry my hair. I asked to have some product put in my hair so it would dry on it's own more natural but was told you don't do this. I was left to leave the salon with dripping wet hair. My hair did not feel like it had conditioner in it and is extremely dry and brital. Normal after having a colour my hair feels smooth. The thing that makes me most upset was that a teacher was standing nearby and over heard my complaint of wet dripping hair, asking for a conditioner or product to make it feel better and she walked off. I was even more upset when I was charged for the blow-dry I never had.




21 Mar 2013
Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)

Comment

It is a student academy so it's a slow process but totally worth it as they have experienced managers roaming around the salon and the students won't do anything without their approval and advice first. Everyone is very polite and friendly and attentive. I love this place and am thrilled with my half head of foils. Will definitely go back!!



Melton
21 Mar 2013
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Service Quality & Prof. Advice

Value for money

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Comment

Overall it was a great experience. I'd highly recommend it.



Carlton North
21 Mar 2013
Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)


Brunswick West
20 Mar 2013
Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)

Comment

Fantastic service very happy with the colour and service offered. The expertise is well worth the extra time it takes in the salon. Always having the best possible advice when there is an issue with what could happen to my hair makes it easier to make an informed choice. Other hairdressers do not offer this at all.


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