Vanity Hair and Body (340 reviews)

Comment

The girls here are so amazing and friendly!! Everytime I come in, every single one of them will have the biggest smile on their face and ask how I'm doing! Even walking past the shop, if we're spotted outside they'll give a wave. Everytime I leave the salon I love my hair, they all openly communicate with you as to how your appointment will go and will give feedback and advice if you have any questions.

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Lauren was a very firendly and excellent hairdresser. This would have to be one of the few times I have left a hairdresser and been happy ith the result.

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Tabitha is an absolute gem. I am very inexperienced in getting my hair done professionally and she figuratively held my hand through a cut and color. She went off of a google picture and foiled my hair beautifully. Even took the fashion color out of my hair.

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I took my daughter in to have permanent purple colour removed after clearly explaining multiple times that it was a permanent purple and asking whether this was something they could do. We were reassured that it could be removed. They managed to lift it to a pink, which was encouraging, but then a toner was applied and it turned her hair dark purple again — back to the colour we were trying to remove. One of the younger staff members actually seemed hesitant before the toner went on, but the senior stylist went ahead with it anyway. What was most disappointing was the way this was handled afterwards. When I asked about fixing it, the senior stylist made a comment about “not having the rest of the day to herself,” which made an already stressful situation really uncomfortable. We weren’t difficult or rude — we just wanted the result we were told was achievable and for my daughter to feel okay leaving the salon. Mistakes can happen, and I understand colour correction can be difficult, but communication and professionalism matter just as much as the final result. Unfortunately we left feeling disappointed, uncomfortable, and with my daughter’s hair darker purple than when we came in.

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Bec always does a fantastic job. Highly recommended.

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Excellent customer service and wonderful experience. Will continue to come back.